After nearly 23 years of dedicated service with AFS, Mark Cross, a stalwart figure on the retail technology help desk, has decided to embark on a well-deserved retirement.
Mark’s departure leaves behind a legacy of knowledge, enthusiasm, and humor that will be deeply missed by both his colleagues and the retailers he has supported over the years.
Mark’s professional journey is as diverse and intriguing as his personality. Hailing from California and having lived in various locales including Utah, Arizona, Canada, and even Spain during his mission service, Mark brings a wealth of experiences and perspectives to his role. From his early days as a farmer to his ventures as a custodian, river guide, furniture delivery person, engineer, and even a rocket scientist, Mark’s career trajectory reflects his versatility and passion for learning.

Despite his varied work history, Mark found his true calling in IT support, where his technical acumen and problem-solving skills shone brightly. Armed with a Bachelor of Science in Physics from the University of Utah, Mark’s educational background further fortified his abilities, enabling him to tackle complex challenges with ease.

Beyond his professional achievements, Mark is beloved for his infectious enthusiasm, quick wit, and willingness to go above and beyond to assist others. Whether troubleshooting tech issues or brightening the office with his humor, Mark’s presence has left an indelible mark on his colleagues and the retailers he served.

As Mark bids farewell to the corporate world, he looks forward to embracing new adventures and pursuing his passions. From traveling to collecting rocks, stamps, and coins, to backpacking and enjoying quality time with his partner Mindy, retirement promises to be an exciting chapter filled with joy and exploration.

As we celebrate Mark’s remarkable career and bid him adieu, we extend our heartfelt congratulations and best wishes for a retirement filled with happiness, fulfillment, and endless adventures. Thank you, Mark, for your dedication, camaraderie, and the countless smiles you’ve brought to our faces. You will be deeply missed, but your legacy of excellence and kindness will continue to inspire us all. Cheers to you, Mark, and to the wonderful journey that lies ahead.